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Value Management at Tanishq Store

Based on my observation and discussion with the staff at the Tanishq store I could understand the productizing process at Tanishq. I could map their productizing process to my learning of 5 different phases of productizing framework.  Understanding the value  They do following to understand the value proposition they have to create: They do market research They conduct surveys in which they ask their customer to fill certain forms. In the market surveys they try to find  How often customers will do jewelry shopping For whom customers will buy jewelry Customer age Customer gender Occasion for which they will do shopping Whether they will buy only from Tanishq or buy from other Jewelry stores also. From surveys and markets research, they have understood requirement for different market segments, for example they have understood the market for wedding jewelry, jewelry for working women etc. They also do competitive analysis to understand how their ...

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Example of a Great User Experience Design

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